How do I change my voicemail password?
Changing your voicemail PIN (password) from the Web
1. Visit the Voicemail PIN Change Request page.
2. Log in with your NetID and NetID password.
3. Verify that the following information for your account is correct:
- Display name
- Extensions
- Email address
IMPORTANT: If any of these items is incorrect, you will need to complete the Requesting Phone, Voicemail, and Data Services form to correct this information; your account information must be corrected before you can reset your PIN.
4. Email the Service Center at help@georgetown.edu. In your email to the Service Center, please specify that you were unable to reset your voicemail PIN from the portal because of incorrect account information, and include what the correct information should be.
5. If all your account information is correct, enter a new 4- to 6-digit PIN, and then click Submit.
6. You should see the message Your Voicemail pin has been successfully changed.
Changing your voicemail PIN (password) from a phone (landline or mobile device)
1. Dial 202-687-8255.
2. Press 4 for Setup Options. (Note: If you don’t know your current password, contact the Service Center by going to help.georgetown.edu).
3. Press 3 for Preferences.
4. Press 1 to change your PIN.
5. Enter your new PIN (must be at least 4 digits) and then press the # key.
6. Enter your new PIN again, and then press the # key.
Click here for additional information regarding telephones and voicemail.