Using Nutanix Frame Virtual Lab (Accessing Georgetown Apps Remotely)
Nutanix Frame is a Web-based tool/service that enables you to log in directly, via your Web browser, to virtual computer labs for Lauinger Library and Dahlgren Memorial Library (DML). You can then open, from your computer, any application currently available from that lab, same as you would if you were physically in the lab. With Nutanix Frame, you basically have a virtual lab on your computer.
When you log in to a Nutanix virtual lab session with your NetID and password, you’ll see a number of applications to which you’ll have access.
With Nutanix Frame, you can:
- Open any available lab application
- Create and open documents from those applications
- Copy your documents locally to your computer or to Google Drive
- Print to your local (e.g., home) printer
-- Before You Start
-- Logging in to a Nutanix Frame Session
-- Viewing and Navigating to Available Applications
-- Opening a Document From Your Computer in Nutanix Frame
-- Connecting to Your Google Drive in Nutanix Frame
-- Printing a Document From Nutanix Frame
-- Logging Out of Nutanix Frame
-- Getting Help
Before you start, you’ll need the following:
- Mac or Windows computer
- Internet connection
- Google Chrome browser (recommended)
- Valid NetID and password (be a current GU student)
Please note that there’s a 2-hour time limit per login. When you’re approximately 2 minutes from the end of your session, you’ll receive a notice that your session is ending. Make sure to save your work so you don’t lose anything.
- Go to either the Nutanix Frame login page for Lauinger Library or the Nutanix Frame login page for Dahlgren Memorial Library (DML). (Note: Access to the DML virtual lab is limited to GUMC students, faculty, and staff; SNHS; and MedStar affiliates. Access to the Lauinger virtual lab is available to anyone with an @georgetown.edu login. If you need to request access to the DML virtual lab, you can submit a request by emailing email@example.com.)
- On the login page, click Sign in with Georgetown SSO. The Georgetown login page will be displayed.
- Enter your NetID and password, and then click Sign in.
- Complete the Duo authentication. (Note: Make sure you have your mobile device with you to approve the Duo authentication notification.)
The Library Virtual Lab main page is displayed.
When you log in to Frame Nutanix, you should see a group of applications available to you. You can also find out what other lab applications are available to you.
- Click on the monitor-shaped icon shown in the image below.
At the top of your screen (Frame session window), you should see icons representing sets of any other applications you can access. In the example image below, the icons for “Academic Applications” and “Library Applications” are shown; with the “Library Applications” icon highlighted, its applications are displayed on the screen.
- Mouse over its icon to display the available applications for “Academic Applications”.
- Click on the “Academic Applications” icon to display its available applications (make them active).
You can open a document on your computer from an application you’ve opened in Nutanix Frame.
- Log in to Nutanix Frame.
- Open the application from which you want to open your document.
- Click on the Upload Files icon, located in the lower right-hand corner of the application screen. A Finder (Mac) or Windows Explorer (Windows) window will be displayed.
- Navigate to the document you want to upload, select the document, and then click Open.
You can connect directly to your Georgetown Google Drive from any application you open in Nutanix Frame. You’ll then be able to save to your Drive any documents you create in the application in which you’re working.
- Open the application you want to work on.
- Click on the Google Drive icon, located in the lower right-hand corner of your screen.
- Click Connect in the pop-up message window.
- In the next window, select your Georgetown account.
- In the next window, click Allow to permit Nutanix Frame to access your Georgetown Google account.
After a few moments, a Frame Explorer (Windows Explorer) window may open adjacent to the application you’ve opened.
- If a Frame Explorer window is displayed, double-click the “This PC” icon and then the “Google Drive (G:)” icon. You should see the contents of your Google Drive displayed in the Explorer window. (Note: It may take a few moments to display your Drive documents.)
If a Frame Explorer window isn’t displayed, you can click on the Drive icon to confirm that you’re connected to your Drive; you should see the following message window:
You can print a document from Nutanix Frame to your local printer, such as a home printer. (Note: Make sure your printer is connected to your computer.)
- Open the document you want to print.
- Select File > Print. (Note: The Print menus may vary depending on which application you’re using.)
- In the ‘Print’ dialog box, select Frame Printer, and then click OK. After a few seconds, another print window will be displayed.
- In the next print window, select your local printer from the Destination drop-down, and then click Print.
Perform the following to end your Nutanix Frame session.
- Disconnect (if currently connected) from your Google Drive: (Note:You’ll be able to reconnect to your Google Drive in Nutanix Frame the next time you log in.)
- Click the Google Drive icon, and then click Disconnect.
- In the message window displayed, click Sign out from Google Drive to disconnect as well as completely sign out of Google Drive, or click Stay signed in to disconnect but remain connected to your Drive on your computer.
- Close your open application and session:
- Click the Settings (gear-shaped) icon in the lower left-hand corner of your screen.
- Select Close Session from the menu.
- In the pop-up message window, click Close Session.
- Click the down-pointing arrow in the upper right-hand corner of your screen, and then click Logout.
I can’t log in to Nutanix Frame.
- Check your Internet connection.
- Check to make sure you can log in to other GU online services (Google, Canvas, GMS, etc.).
- Make sure you’re using the login option Sign in with Georgetown SSO.
My application closed suddenly and lost what I was working on.
Nutanix Frame has a time limit on inactivity. So if you hadn’t been doing anything in Nutanix Frame for a period of time, Nutanix Frame will end your session, and you’ll receive a message similar to the following:
To get back into your session, just click Close in the message and re-open your application. Make sure to save often to avoid losing your work.
I see the message "Ctrl-Alt-Del" when I try to log in to Nutanix Frame.
To resolve this, perform the following:
- Click on the Desktop icon, if you see this icon on your screen.
- Click on the gear-shaped icon located at the lower left-hand side of your screen, and then select Send Ctrl + Alt + Del from the menu.
- At the prompt, enter your NetID and password.
For more information about using Nutanix Frame, check out the Nutanix Frame support documentation site.