Mobile Phone Management - INTERNAL

Contract Information
- NASPO Cooperative participation agreement NASPO BUYT
Billing / Invoice Management
- Mark Painter - Administrator, Corporate Card Program•CFO Revenue, Receivables, & Payables•Georgetown University
  - Pays Consolidated Invoices
  - Manages Chargebacks
Policy
- Other University contacts generally manage programs centrally
- UIS Practice
  - Limit of $200/phone
  - Standard Plans
Vendor Contact Information
- AT&T
  - Vendor POC and contact information:

Vanessa Moncada, vm837p@att.com, Mobile: 240.377.7503
Edgar Perdomob Esteban, ep6535@att.com, Mobile: 240.463.2819
Shelley White, sb6303@att.com. Mobile: 717.860.7726

Verizon
- Vendor POC and contact Information:

Jessica Acosta, jessica.p.acosta@verizonwireless.com, Mobile: 240.856.7170
Deborah Fishback, deborah.fishback@verizonwireless.com, Phone: 800-757-0699 Ext 2103575
- Device optimization report

Administrative Portal Access - Cluster Team (Edit user information, International plan management, stolen/lost phone, etc)
- mobilephones@georgetown.edu
- FS Assignment Group?
- AT&T
  - Portal URL: https://www.wireless.att.com/business/index.jsp
  - Named Administrators: https://docs.google.com/spreadsheets/d/1xCsaaFJ51ipYhJGEX1cb0BrHxCsfm697Bi8USIOFKrw/edit#gid=1327828702
  - Admin Levels - Details
    1. Billing Administrators - can order and maintain lines directly in the portal on specific billing accounts
    2. Company Administrators - can order and maintain all lines directly in the portal; manage and portal users
- Verizon
  - Portal URL: https://sso.verizonenterprise.com/amserver/sso/login.go
  - Named Administrators: https://docs.google.com/spreadsheets/d/12iNgtdBlvRpgvVYwCCwWXTZRps5Mf-CP7ZYbBc5aEJU/edit#gid=1192359236
  - Admin Levels - Details
    1. Primary Contact
    2. Administrators - can order and maintain lines directly in the portal; manage company structure and portal users
    3. Analyst - can order and maintain lines directly in the portal in specific company structure folders
    4. Maintain and Pay - cannot order in the portal; can maintain lines
  - Need to review and update company structure
    1. The company structure is used to grant access to manage individual phone lines
GMS Punchout Access - General Order & Upgrades
- Need Requisitioner Role
- Work Tags:
  - Purchase and Monthly billing are applied by work tags entered in vendor site, NOT GMS PO.
  - All Charges appear on the Monthly Vendor invoice/bill
- Job Aid link: https://uis.georgetown.edu/mobile-phones-devices/#purchaseupgrade
  - Needs to be reviewed for plan selections
  - Needs to be linked from the GMS page of punchouts
Program Devices
- AT&T (700)
- Verizon (716)
Program Plans
- AT&T
  - Voice Plan for Phones
    1. Government Nation Pooled 400 (Voice Plan). $23.36/month
  - Data Plans for Phones
    1. ODN Enterprise Data Plan for 4G LTE iPhone with Unlimited Text Messaging (Data Plan). $26.25/month
    2. DataPro Enterprise 5GB with Tethering and Unlimited Messaging for 4G LTE iPhone for Government $63.75/month. Includes 5GB of data and unlimited integrated messaging. Data overage rate is $10 for each 1GB (1024MB).. This is the plan to select if an employee wants the hotspot feature but it’s important that they are aware of the data allowance per month.
  - Hotspot-only Plans
- Verizon
  - Unified Plans for Phones
    1. 4G Custom Nationwide Unlimited Talk & Text with Email, Data & MHS (Individual) includes Mobile Hotspot. $50.05/month
    2. Nationwide for Government SharePlan (Shared plan) which does not include Mobile hotspot. $49.35/month
  - Hotspot-only Plans

4G Custom Nationwide Unlimited Talk & Text with Email, Data & MHS Details

Unlimited Minutes & Text
Unlimited Email, Data & Mobile Hotspot Usage

Nationwide for Government SharePlan

Share your monthly anytime voice minutes with other lines in your account

Access to Mobile Web 2.0
Unlimited Verizon Wireless Mobile to Mobile Calling
Unlimited Night & Weekend Minutes
Voice Sharing

International Program Plans
- AT&T

AT&T International Day Pass includes unlimited data, text, calls and cost $10/day only when using the device overseas
AT&T Passport 2GB includes 2 GB of cellular data with overage of $30 per GB, unlimited text messages sent, and $0.35 per minute talk for calls made or received and costs $70.00 billed as a one-time charge and auto-expires after 30 days.(one time charge) for 1 month.
AT&T Passport 6GB Includes 6 GB of cellular data with overage of $30 per GB, unlimited text messages sent, and $0.35 per minute talk for calls made or received and costs $140.00 billed as a one-time charge and auto-expires after 30 days.

Verizon

International-travel travel-pass includes unlimited text, data (based on domestic data allowance), calls and costs $5 a day per line in Mexico and Canada, and $10 a day per line in more than 185 countries. Added as additional “feature”
International-travel pay-as-you-go includes access to the Internet, email and applications on a pay per use basis while traveling internationally in over 200 countries. Rates vary per country (e.g. Canada/Mexico Talk is $0.99/minute while other countries can vary from $1.79 to $2.99/minute, Data is $2,05/mb and Text is $0.50/message sent, $0.05 per message received Added as additional “feature”
4G Nationwide GlobalEmail & Data SharePlan Individual) includes GlobalEmail which is a wireless email service that keeps you connected while traveling internationally and 400 minutes/month. The plan is $64.79/month and needs to be removed and changed back to the domestic plan when the employee returns to the U.S. There are other plan options for 600 minutes/month ($76.99/month) or 1000 minutes/month ($88.26/month)
Smartphone GlobalEmail & Data SharePlan (Shared plan) includes Unlimited Verizon Wireless Mobile to Mobile Calling, Unlimited Night & Weekend Minutes, Unlimited Global Email. It includes 400/month and costs $66.66/month. This plan needs to be removed and changed back to a domestic plan when the employee returns to the U.S. There are other plan options of 600 minutes/month ($78/87/month), or 1000 minutes/month ($90.14/month)